1. Introduction

The purpose of this privacy policy is to inform users of the www.rdk-albania.com website about how their personal data is collected, used, and protected.

The processing of personal data is carried out in accordance with General Data Protection Regulation (GDPR) and the laws applicable in the Grand Duchy of Luxembourg.

2. Data Controller

The data controller is:

RDK ALBANIA
Legal form: SARL
Headquarters: 80 Rue de la Fontaine – 3470 Dudelange – Luxembourg
Luxembourg Commercial Register:

Contact email: contact@rdk-albania.com

3. Personal data collected

Depending on how the site is used, the following data may be collected:

Information provided directly by the user

  • first and last name
  • email address
  • phone number
  • any information voluntarily provided through the website's forms

Data collected automatically

When you browse the website, certain data may be collected automatically :

  • IP address
  • browser type
  • device used
  • pages viewed
  • sailing time
  • cookie data

Information about cookies is provided in the Cookie Policy.

4. Purposes of the processing

Les données personnelles peuvent être utilisées pour :

  • respond to contact requests
  • provide the services offered on the website
  • improve the site's performance and security
  • analyze website usage
  • communicate with users
  • comply with applicable legal requirements

5. Legal basis for processing

The processing of personal data is based on the following legal grounds :

  • the user consent
  • theperformance of a service or a contract
  • the compliance with a legal obligation
  • thelegitimate interest by the website publisher (website improvement, security, prevention of abuse)

6. Recipients of the data

Personal data may be accessed only by individuals or service providers who are authorized to do so as part of their duties, including :

  • technical service providers (web hosting, website maintenance)
  • analytical or communication tools
  • public authorities when required by law

Les données ne sont pas vendues à des tiers.

7. Transfert de données hors Union européenne

Dans certains cas, certains prestataires techniques peuvent traiter des données en dehors de l’Espace Économique Européen.

Dans ce cas, des garanties appropriées sont mises en place conformément au RGPD afin d’assurer un niveau de protection adéquat des données personnelles.

8. Data Retention Period

Personal data is retained only for as long as is necessary for the purposes for which it was collected, unless otherwise required by law.

Retention periods may vary depending on the nature of the data and applicable legal requirements.

9. Data Security

The website operator implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, or alteration.

10. User Rights

In accordance with the GDPR, users have the following rights :

  • right to access their data
  • right to rectification
  • right to erasure
  • right to restrict processing
  • right to object
  • right to data portability

Users may exercise their rights by contacting:

Email: contact@rdk-albania.com

11. Filing a complaint with the supervisory authority

If a user believes that the processing of their personal data does not comply with applicable regulations, they may file a complaint with the competent supervisory authority :

National Commission for Data Protection (CNPD)
15 Boulevard du Jazz
L-4370 Belvaux
Luxembourg
https://cnpd.public.lu

12. Changes to the Privacy Policy

This Privacy Policy may be amended at any time to reflect changes in the law, technology, or the services offered on the website.

Users are encouraged to check this page regularly for any updates.